Introduction: Health volunteers are an inseparable part of the health workforce in most developed
countries. Many organizations are unable to provide their services appropriately particularly in case of
accidents and unexpected crises without the attendance of these volunteers. The present study aimed to
investigate the relationship between motivational factors and satisfaction of health volunteers at the time
of unexpected crisis.
Method: This descriptive-correlative study was conducted in 2011. The statistical population of the study
consisted of all health volunteers of Kerman province, Iran, of whom 360 were selected using a random
stratified sampling approach. The data gathering instruments were the Motivational Factors Questionnaire
and the Galindo-Kuhn and Guzley questionnaire on satisfaction. The Pearson correlation coefficient was
used for testing of hypotheses.
Results: Among the motivational factors, the purposeful (mean = 3.88) and financial factors
(mean = 2.72) had the highest and the lowest averages, respectively. Moreover, a significant relationship
was observed between all the motivational factors (occupational, financial, progress, purposive,
commitment, social, and support) and satisfaction. The Purposeful and financial factors had the most
(r = 0.6) and the least (r = 0.43) correlation with volunteers' satisfaction, respectively.
Discussion and Conclusion: The result of this research shows that in order to recruit more volunteers in
the health sector, it is necessary to place more emphasis on commitment and purposive motivational
factors. It is hoped that the satisfaction and retention of volunteers be improved as a result of the
improvement of each motivational factor.
Aminizadeh M, Mahmoodzadeh A, Saberinia A, Aminizadeh A. The Relationship of Motivation Factors and Satisfaction of Kerman Province Health Volunteers in Unexpected Events. 3 2014; 2 (1) :65-57 URL: http://jms.kmu.ac.ir/article-1-63-en.html